Know Your Consumer Rights with Door-to-Door Sales Companies

Thursday, April 21, 2016

The Ministry of Government and Consumer Services has laid over 100 charges under the Consumer Protection Act against a company that sells water heaters, furnaces and air conditioners door-to-door. Many consumers filed complaints against the company, the Ontario Energy Group. 

Consumer Protection Ontario
has information to help you avoid scams from door-to-door sales companies. You can also look up a company you are considering using in the Consumer Beware List to make sure that they are reputable.

If you feel that a company has not acted in an ethical way, you can file a consumer complaint. You can also learn more about consumer protection laws and how to protect yourself from scams in A Newcomer’s Introduction to Consumer Protection in Ontario.