Dental Receptionist

Dental receptionists greet people at a dentist's office, assist clients, schedule appointments and perform other administrative tasks.

NOC Code: 1414

Job Duties

Dental receptionists greet people at a dentist's office, assist clients, schedule appointments and perform other administrative tasks. You may work for a dentist's office or for a dental distribution or manufacturing company. You may also be called an admitting clerk, appointment clerk or information desk clerk.

Generally, dental receptionists:

  • Greet people as they come into the office.
  • Answer clients' questions.
  • Schedule appointments.
  • Take and process payments.
  • Perform administrative tasks (answer the phone, take messages, contact clients, file records, basic accounting, and more).

Source: HRSDC

Job Requirements


This job requires: High School

Source: HRSDC


This job requires 0 - 2 years of work experience.

Source: HRSDC

Essential Skills

As a dental receptionist, you need to:

  • Speak, write and read English.
  • Read forms, office supply catalogs and other documents.
  • Have fast, accurate data entry skills.
  • Use word processing, spreadsheet, scheduling and tracking software.
  • Have good interpersonal and organizational skills.
  • Work well with other people and on your own.

Source: HRSDC

Language Skills

You need to communicate in person, on the phone and in writing with clients, other visitors, the dentist and other staff. You also need to write down phone messages and write letters or other documents.

Source: HRSDC

Labour Market Information


Receptionist positions are usually considered entry-level jobs. Job opportunities for dental receptionists will increase as workers retire or change jobs. You need good computer skills because you do most of your work on a computer.

Source: HRSDC


The work prospects for this job are: FAIR

Source: HRSDC


The work prospects for this job are: C$14.74/hour.

Source: HRSDC


Programmes éducatifs

These links will give you a list of related educational programs or where you can search for them. There may be other schools that have similar programs, such as private career colleges. You may be able to get advanced standing.

Source: HRSDC

Bridging Programs

Here is a list of some bridging programs. These programs can help you assess your education and skills, get practical training or improve your language skills so that you can work in your field.

Source: HRSDC

Language Training

Here is a list of some language training programs, such as Enhanced Language Training (ELT) and Occupation Specific Language Training (OSLT).

Source: HRSDC

Work Experience Programs

Many college programs and bridging programs in this field include co-operative (co-op) work experience.

Source: HRSDC

Voluntary Membership Opportunities

Source: HRSDC

Helpful Links

Source: HRSDC

The data in this profile is provided for informational purposes only. Some of the information may have changed since this profile was written. Please check the source for the most up-to-date information.