A Newcomer's Introduction to Consumer Protection

Consumer Protection Ontario - Download PDF

This guide contains information that newcomers to Ontario should know when buying goods and services, and gives many examples of questions you can ask to help you become a smart consumer.

The document has information on:

  • Your rights as a consumer
  • How to protect yourself from scams and fraud, identity theft
  • Sending money overseas
  • Buying a home, car, insurance
  • What happens if your car gets towed, and much more

The guide was published by Consumer Protection Ontario, an awareness program from the Ministry of Government and Consumer Services. You can access this guide below.

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These files are in Adobe Acrobat format. You need the free Adobe Acrobat Reader to view these files.

Last updated: September 7, 2017 1005202