Communication

Connecting with others will help you settle in Canada. Learn how the phone system and postal service work, and how to find ethnic and cultural media.

Phone and Internet

How do I use the phone system?
Depending on your needs, you may want to get a home phone service (landline), a cell phone or use public phones.
What services can I get if I call 211, 311 or 411? Is it free to call?
These are non-emergency numbers that you can call for different types of local information.
How do I get a cell phone?
Cell (mobile) phones are very common in Canada. When you are buying a cell phone or selecting a new service provider it is important to know your options and your rights as a consumer.
How do I get an internet connection?
Having an internet connection is very common in Canadian households. You can choose to buy internet services from a large-scale cable and telephone company or from an independent provider.
What do I need to know about prepaid long-distance phone cards?
Prepaid long-distance phone cards can be an inexpensive way to stay in touch with friends and family. Find a card that meets your needs.
Where can I get free Internet access?
You can get free internet access at many locations including public libraries, transit stations, coffee shops and restaurants.

How do Canadian postal services work?
The postal system in Canada is government-owned and operated. Mail is delivered every weekday except on official holidays.
How can I send mail quickly? How do I mail important documents?
If you need to get a letter or package to someone quickly, use one of Canada Post's faster services or use a courier.

Where can I find information about Canadian media?
Check online or your local paper for more information about Canadian media.
Where can I find ethnocultural and community media?
Ask a member of your community, look online or check your local paper for more information about ethnocultural and community media in your area.
What is fake news and how to stop the spread of misinformation?
Helping you identify what information is reliable and information should not be shared online.