Customer Service Virtual Training

Achēv

Monday, February 23, 2026 9:00 AM to 12:00 PM

Description:

Achēv invites you to an Online Session: Customer Service Virtual Training.

Customer service training is essential because it helps businesses retain and satisfy what keeps the business running — the customers. This training will go over building confidence and the skills you need to develop as a problem-solver, while establishing customer loyalty. It will be held from Monday, February 23, 2026 to Thursday, February 26, 2026 between 9:00 a.m. – 12:00 p.m.

Topics included:

• Increased Communication Skills
• Building Rapport
• Traits of High-Performing Service Providers
• Dealing with Complaints
• 7 Diffusing Techniques
• Measuring Customer Satisfaction
• The Power of Referrals
• And much more

Registration closes Thursday, February 19 at 12 p.m.

This training is only open to eligible Permanent Residents and Convention Refugees.

A registration form with SIN is needed for participation. Certificate Upon Completion.

This event will be held in collaboration with The Learning Place.

Register online