Free Virtual Customer Service Training for Peel Residents

Achēv

Monday, September 26, 2022 10:00 AM Thursday, September 29, 2022 1:00 PM

Description:

Achēv invites newcomers to a Free Virtual Customer Service Training for Peel Residents.

Topics to be covered:

Communication Skills

  • Skills and attitude
  • Building rapport
  • Traits of high performing service providers

Customer Satisfaction

  • Measuring customer satisfaction
  • Dealing with complaints
  • Gaining loyal customers

Techniques and Tools

  • 7 diffusing techniques
  • Empowering your customers
  • The power of referrals

Certificate Upon Completion. A registration form with SIN is needed for participation.

This is a 4-day training September 26 to September 29, 2022.

To register please contact us at 905-595-0722 Ext. 4000 [email protected]