Make a Complaint

What is the Scanning Code of Practice (SCOP)?
The Scanning Code of Practice (SCOP) is a voluntary code that allows you get a small discount if an item you are buying is scanned incorrectly.
How do I make a consumer complaint?
If you are not satisfied with a purchase or a service you paid for, you can complain. In fact, it is your responsibility as a consumer to complain about poor services and products.
What is the Ombudsman of Ontario?
The Ombudsman of Ontario investigates complaints about services provided by the provincial government and its organizations.

What is the Scanning Code of Practice (SCOP)?