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Can I talk to my child's teacher?
In the Ontario school system, it is appropriate and expected that parents and teachers talk about issues that arise during the school year, both academically and personally. Think of yourself as part of your child's success support team.
It is important for you to talk with your child's teacher to find out how your child is doing in the class. Ask the teacher for basic information, such as classroom size, teaching style, and homework expectations.
In elementary schools, children often have one teacher for most subjects. In secondary (high) school, students have different teachers for each subject.
When can I talk to them?
During curriculum night and parent-teacher interviews, which are scheduled during the school year, you can meet with all of your child’s teachers to discuss your child's progress or difficulties.
You can also schedule an appointment to speak with the teachers at a time that works for both of you. You can contact your school or the teacher directly to make an appointment. If you would like support speaking to your child’s teacher, your school may have a settlement worker who speaks your language.
What is a SWIS worker?
Some schools have settlement workers. They are often assigned to the school through the Settlement Workers in Schools (SWIS) program. These workers assist newcomer students and their families in settling into their schools and communities.
You can meet with the settlement worker at your child's school to talk about any difficulties your child may have with settling into the school and Canada.
Many community agencies can help you find information about schools for your children. To find help, go to Services Near Me and search for "settlement services" in your area.
Who else can I talk to?
Many schools offer support for English Language Learners (ELL). These programs are sometimes grouped under English as a Second Language (ESL). Elementary and high schools in Ontario will assess your child at a School Reception Centre or during their first few weeks in class to determine their language-learning needs.
If enough children need support, there may be classes for them. If there are only a few, individual support may be available. The staff or teachers from these programs can help you navigate school issues, including social issues such as bullying.
If the teachers cannot help you, the next step is to contact the school administrators. Often, the principal will be the appropriate person to discuss this with. If your child’s needs are still unmet, you can meet with the school’s settlement worker if they have one.
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Last updated:
October 30, 2025
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