Maintenance and Repairs - A Guide for Tenants

Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This booklet is about tenants' rights under the Residential Tenancies Act (RTA). The RTA applies to most rental housing in Ontario, such as rooms, apartments, houses, mobile home parks, and retirement homes.

Some rental housing is not covered by the RTA. If your housing is not covered by the RTA, the information in this booklet does not apply to you. 

This booklet covers topics such as:

  • Maintenance and repairs
  • Cockroaches, mice or other pests
  • Heating issues
  • Utilities and other vital services
  • What you can do to get things fixed
  • Where to get help

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Produced by CLEO (Community Legal Education Ontario).

Last updated: October 24, 2018 4001348