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Tenant Rights and Responsibilities
How can I avoid rental housing scams?
This article provides tips on how to avoid rental housing scams. Know what to look out for when you search for housing.
Do I have to get tenant insurance?
You are not legally obligated to get tenant insurance but a landlord may require that you get insurance before they rent an apartment to you.
Housing Deposits: What is considered an illegal deposit request?
CLEO talks to lawyers who explain what is illegal for landlords to ask for in rental deposits.
What are my rights as a tenant?
As a tenant in Ontario, you have legal rights. These rights are explained in the Human Rights Code and the Residential Tenancies Act.
COVID-19 Resources & Information
You may have lots of concerns and questions about COVID-19. We have collected some trusted resources to help you find a reliable answer.
What are my responsibilities as a tenant?
As a tenant in Ontario, you have legal rights. These rights are explained in the Residential Tenancies Act. You have to follow the laws in this act and the terms in your lease.
What is a Smart Meter?
A smart meter records how much electricity (hydro) you use and at what time of day you use it. Electricity that you use during peak (busy) times costs more than electricity that you use during other times. This is also called time-of-use (TOU) pricing.
Can my landlord enter my home?
Yes, but only in certain situations. In an emergency, your landlord may enter at any time without notice.
When can my landlord evict me?
Your landlord must have a legal reason to do so and it must be listed in the Residential Tenancies Act.
What can I do if my landlord wants to evict me?
A landlord can evict you in some situations. If your landlord wants to evict you, he or she must give you an official written notice.
When do I have to tell my landlord that I am moving out?
Before you move out, you have to let your landlord know that you are leaving. This is called "giving notice."
Making a Service Request to Your Landlord
If you have issues with the condition of the apartment that you are renting (such as plumbing problems, no or low heat, a broken window), talk to your landlord and submit a service request in writing.
What can I do if the place I rent needs repairs?
Your landlord is responsible for repairs in all types of rental housing. This includes repairs to heating, plumbing, electricity and appliances that come with the apartment.
How often can a landlord increase the rent?
Your landlord can only increase your rent once every 12 months. You must receive 90 days written notice before the increase.
How can I end my tenancy early?
Usually, your tenancy ends when the rental period is over. However, there are certain situations in which you can end your tenancy early.
How do I submit an application with the Landlord and Tenant Board?
There are a few ways to submit an application to the Landlord and Tenant Board. There are also certain steps you must follow after you submit the application.
Who does the Residential Tenancies Act (RTA) apply to?
The Residential Tenancies Act (RTA) protects most people who rent their home in Ontario.
What should I know before adopting a pet?
Many animal shelters and humane societies are seeing an increase in pet adoptions. There are a few things that you should consider before you join the trend and adopt a furry friend.
Maintenance and Repairs - A Guide for Tenants
This booklet explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.
Can your landlord take your stuff?
This booklet explains what landlords can do with personal property that tenants leave behind when they move or are evicted. It describes when it is legal for a landlord to take a tenant's belongings and more.