Skip Breadcrumb Links

What do I do if I get hurt at work?

If you get hurt at work, you need to get medical help. This may involve basic first aid, such as going to a walk-in clinic or emergency room. It is your employer's responsibility to make sure you get the right medical assistance as soon as possible.

After getting medical help, there are other steps you must take.

If you get hurt at work or become ill because of your job, you must:

Document what happened. Tell your employer and your health and safety representative as soon as possible. They will need to get details and ensure others are not at risk.
Report to WSIB.You must report your injury or illness to WSIB if you need treatment from a health professional after receiving first aid. You cannot go to work or have fewer hours because of the incident.

Where can I get medical help if I don’t have a family doctor?

If you do not have a family doctor, you can get medical help from a:

Walk-in clinic
Community Health Centre (CHC)
Health Connect Ontario service
Doctor housecall services

In an emergency, call 911 or go to a hospital emergency room.

Where can I get health care if I don't have OHIP?

You still have healthcare options if you don't have Ontario Health Insurance (OHIP).

Some doctors accept patients with private health insurance or who can pay for their services.
You can contact Health811 to connect with a registered nurse for free, secure and confidential health advice. This service is available any time of the day or night.
Student-run Free Clinics are available in some communities across Canada. You can see a medical student with a doctor supervising them.

Community Health Centre (CHC) - Primary healthcare workers assess and treat non-life-threatening injuries and illnesses. You do not need OHIP to access most services at your local CHC.

Settlement services and community agencies can help you find healthcare options in your area.

For More Information

When can I file a claim with the Ministry of Labour? - If you believe that your employer violated your rights, and you do not work for a union, you can file a claim with the Ministry of Labour, Training and Skills Development.
TheHealthLine.ca - This website can help you find health and community services in Ontario. From Community Care Access Centres.
Refugee HealthLine - Call this line (1-866-286-4770) for free to register for help in being connected with a health service provider who can assist with initial medical assessments and referral to other health services. This is not an emergency or crisis line.
HNUC.org - Health Network for the Uninsured offers information for people without OHIP in the Greater Toronto Area.